• Toll notices
• Lodge a Statutory Declaration
• Lodge an Objection

Toll Notice Process

Motorists are required by law to pay the toll and any associated administration charges when they drive on a toll road. If you travel on a toll road without making an arrangement to pay the toll within 3 days, a four step process will commence:

1. Toll Notice issued

A Toll Notice will be issued to the registered operator of the vehicle detected. The letter will request payment of the toll and an administration charge (typically $10.00) to recover the cost of collecting the toll in this manner.

2. Final Toll Notice issued

If no action is taken to the first notice, a Final Toll Notice may be sent to the registered operator of the vehicle. The letter will request payment of the toll and an administration charge (typically $20.00) to recover the cost of collecting the toll in this manner.

Important Note:
Final Toll Notices are not issued for trips on the Cross City Tunnel or M5 South-West Motorway.

3. Penalty Notice issued

If you do not respond to a Toll Notice (either a first or final), a Penalty Notice may be sent to the registered operator. The fine for non payment of a toll (including any administration charges) exceeds $150.00. Penalty Notices can also be issued directly, that is, before a Toll Notice is issued. For more information on Penalty Notices, visit www.sdro.nsw.gov.au.

Important Note:
Run the Red – Run the Risk! Penalty Notices are issued for motorists who travel on the M5 South-West Motorway through a cash lane without paying the toll.

4. Enforcement order issued

If you do not respond to a Penalty Notice, an Enforcement Order will be issued by the State Debt Recovery Office (SDRO). If this is not paid, the SDRO may instruct the Roads and Maritime Services to suspend or cancel your licence or registration. For more information on Enforcement Orders, visit www.sdro.nsw.gov.au.